Loyalty shouldn’t be just Free Food
Drive exclusivity, things they can’t get elsewhere
Give VIP perks, free t-shirts, hats, mugs, status
Let customers show off their rewards and share it across social media
A successful loyalty program is a simple and exclusive one
Make it Easy to Join
Milagro’s restaurant loyalty app works differently by allowing the guest to join right from the POS system at the time of purchase, it does not require the guest to fund the app, no apps to download if the user is app saturated and doesn’t want another app.
More importantly, we want to shift the focus to the guest and provide the guest with an outstanding experience for being truly a loyal customer.
Psychological Rewards
Make it interesting, not the same boring thing that says; you spend money here and we will give you free food sometime in the future. If you take the more traditional approach, you aren’t really differentiating yourself amongst your competitors. Today’s younger generation just want to show off the exclusive perks they are getting across social media, so a smart marketer feeds them the tools to do just that.
Provide special perks such as free t-shirts, hats or mugs if that is what you can, or provide a more exclusive dinner with the chef if you are on the higher end restaurants. Give VIP perks that allows the customer to always skip the line or make reservations when there are no spots available, make them feel special for being a customer and they will become a loyal customer.
Customer Analytics
This loyalty thing, you gotta have it because your customers demand it. Lucky for you, Milagro has your customers data regardless of loyalty.
You create loyal customers by going above & beyond, not forcing them to download an app or bombarding them with message begging them to give you their money
Easy to join loyalty that grows with your brand
FAQ
Does it integrate to my POS?
How do you learn about non-loyalty customers?
Milagro’s Restaurant Operating System gathers information from many different apps. Each time a customer interacts with any of our apps, we learn a little more about that customer regardless of loyalty status.
We use this information to tailor the communication to be extremely relevant to that one person in order to improve their experience with your brand.
How do I advertise to my customers?
Can you create an app or integrate to our existing mobile app?
The answer is yes to both. We can integrate our loyalty app into your existing Mobile App or build an entirely new app for you with built-in loyalty.
The mobile app also gives your customer the option to order online, join the wait list, make reservations, find locations, view menus, provide feedback among other functionality.
Visit our Mobile App page to learn more
