Jimmy John’s Success Story: Boosting Savings & Corporate Revenue with Milagro’s Smart Solutions
Discover how Milagro’s Smart Solutions saved Jimmy John’s $828,000 annually, eradicating internet and phone outages across 700+ locations nationwide.
Pain:
Chronic internet and phone service outages plagued Jimmy John’s nationwide, leading to missed orders, revenue losses, and discontent among customers and staff.
Outcome:
Milagro’s Smart Solutions eradicated outages, enhancing employee satisfaction, reducing costs, and ensuring uninterrupted business operations for Jimmy John’s.
Background:
Jimmy John’s, founded in 1983, boasts over 2,800 franchise-owned locations across 43 states, renowned for its fresh, high-quality ingredients and speedy service.
Challenges:
Internet and phone outages plagued Jimmy John’s, leading to missed orders, revenue losses, and PCI compliance concerns.
Solutions:
Milagro delivered a tailored solution, standardizing equipment, ensuring PCI compliance, and deploying SmartCONNECT for uninterrupted internet and phone service. With holistic design, secure local networks, and managed services, they streamlined operations, enhanced security, and reduced costs, earning $828,000 in yearly savings.
Results:
The results of Milagro’s intervention were profound, with Jimmy John’s experiencing significant annual revenue of $5,175,000, along with cost savings amounting to $828,000 and earning a royalty fee of $543,375. This success was underpinned by enhanced internet and telephone system availability, ensuring uninterrupted operations and improved customer service.
Enhanced Employee Satisfaction
Employees are now more focused on core tasks without the distraction of managing internet and phone service issues.
Uninterrupted Business Operations
Elimination of revenue losses attributed to internet or phone service outages, ensuring continuous business functionality.
Cost Efficiency
Achieved a significant reduction in the overall expenses related to internet and phone services.
Consolidated Customer Support
Streamlined support services through a single provider, offering comprehensive nationwide coverage and simplifying the resolution process.
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