Real Restaurants, Real Results

Get an inside look at how top restaurants are leveraging Milagro’s solution to optimize operations, increase revenue, and delight their guests…all in a single easy-to-use platform.

We are live with Milagro. Watch and experience the difference for yourself.

Milagro Customer Videos

Build In Public Videos

See how easy it is to place an online order and how efficient it is for the kitchen staff to receive it, prepare it correctly, and get it ready for delivery.

Watch as The Crab Station staff provides a positive and engaging guest experience…empowered by Milagro.

How did North Point Cafe take 63% of their guests from one-time only visitors to frequent repeat customers? Hint: They used Milagro’s CDP to power personalized automated marketing.

The future of Restaurant Industry

At Milagro, we pride ourselves on providing a wide range of services to our customers. In order to ensure that our communications are clear and concise, we have outlined the steps involved in the process of partnering together, along with the business expectations for each step. This summary is intended to provide a clear understanding of what to expect when working with Milagro.

As a restaurant owner, it is important to have a plan in place to help your business grow and thrive. This step-by-step guide is designed to help you increase sales and profits, maximize sales per customer, consolidate your vendor relationships, improve customer satisfaction, increase 5-star reviews, increase employee efficiency, and reduce costs. Follow these steps to create a solid foundation for your restaurant’s future success.

Restaurant Path to Profitability

 

Milagro - restaurant path to profitability

Business Goal

restaurant-arrowNo internet & phone service outages

restaurant-arrowNo Revenue loss from Online Orders & 3rd Party Delivery

restaurant-arrowNo more offline payment processing

restaurant-arrowSecure the network against any breaches, attacks, and hacks

restaurant-arrowReduce Risk and be PCI Compliant

restaurant-arrowStart gathering customer data to monetize for marketing

restaurant-arrowPortray a professional image to the world

restaurant-arrowIncrease 5-star reviews

restaurant-arrowMulti-Channel Sales Growth 

restaurant-arrowIncrease Brand Awareness

restaurant-arrowAdd transactional data for unprecedented monetization

restaurant-arrowContinue increasing sales through additional channels

restaurant-arrowManage customer feedback and proactively increase
5-star reviews

restaurant-arrowCreate SOPs to ensure consistent quality

restaurant-arrowFind hidden gems among employees, train low performers

restaurant-arrowImplement training procedures for all staff with rewards
& gamification

restaurant-arrowStart building marketing campaigns for the next phase
of growth

restaurant-arrowStreamline I.T. Support and Marketing Department

restaurant-arrowMonetize customer analytics and start automating the marketing campaigns

restaurant-arrowSet the foundation for franchising and becoming a
national brand

restaurant-arrowPrequalify potential franchisees with experience,
knowledge, and know-how

restaurant-arrowFinancial & Technology Investments from Milagro

Services to be installed

restaurant-arrowPrimary Internet

SmartCONNECT Backup Internet

Phone Service & Phone System

Managed Network Security

Managed WiFi

PCI Compliance

restaurant-arrowCustomer Data Platform (CDP)

Restaurant Website

Reputation Management

      small green right markerSocial Media
      small green right markerOnline Presence (Google, Yelp, Yahoo, Bing)

Online Ordering

      small green right markerIn-house Delivery
      small green right marker3rd Party Delivery Integration

SmartWAIT

SmartMENUS

SmartPOS

      small green right markerKitchen Display Systems (KDS)

SmartX

Loyalty

Gift Cards

Mobile App

Employee Scheduling

e-learning

Outsource I.T. Team

      small green right markerTicketing & Project Management

Outsource Marketing Team

Marketing Automation

Franchise Management System

Back Office Staff & Structure

Milagro restaurant path to profitability - connectivity

Connectivity

restaurant-arrowNo internet & phone service outages

restaurant-arrowNo Revenue loss from Online Orders & 3rd Party Delivery

restaurant-arrowNo more offline payment processing

restaurant-arrowSecure the network against any breaches, attacks, and hacks

restaurant-arrowReduce Risk and be PCI Compliant

Services to be installed
Franchise Management System

Back Office Staff & Structure

Milagro restaurant path to profitability - The core

The Core

restaurant-arrowStart gathering customer data to monetize for marketing

restaurant-arrowPortray a professional image to the world

restaurant-arrowIncrease 5-star reviews

restaurant-arrowStart growing sales

Services to be installed
Franchise Management System

Back Office Staff & Structure

Milagro restaurant path to profitability - Data gathering

Data Gathering

restaurant-arrowAdd transactional data for unprecedented monetization

restaurant-arrowContinue increasing sales through additional channels

restaurant-arrowManage customer feedback and proactively increase
5-star reviews

Services to be installed
Franchise Management System

Back Office Staff & Structure

Efficiency

Efficiency

restaurant-arrowTo eliminate internet & phone service outages

restaurant-arrowSecure the network against any breaches, attacks, and hacks

restaurant-arrowBecome PCI Compliant

Services to be installed
Franchise Management System

Back Office Staff & Structure

Growth

Growth

restaurant-arrowTo eliminate internet & phone service outages

restaurant-arrowSecure the network against any breaches, attacks, and hacks

restaurant-arrowBecome PCI Compliant

Services to be installed
Franchise Management System

Back Office Staff & Structure

Milagro restaurant path to profitability - Scale

Scale

restaurant-arrowTo eliminate internet & phone service outages

restaurant-arrowSecure the network against any breaches, attacks, and hacks

restaurant-arrowBecome PCI Compliant

Services to be installed
Franchise Management System

Back Office Staff & Structure

Also Available on YouTube